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You don't research for the cheapest
specialty doctor or surgeon, do you? Or, select a daycare
because it's the biggest or smallest. Of course not.
And perhaps your selection of "fast" foods wasn't what you
expected. It usually never is.
WE do know you expect good
service, honest estimates, quality work and perhaps, most
importantly, TRUST. |
 BTS
Transmission Specialists is a family
operated business where our integrity is built on our motto: Honesty and Quality.
The BTS Difference..
 Best value for your money. While the
consumer is prone to research for lowest price, cheaper does not necessarily mean best
value. At BTS Transmission Specialists we consider the long-term relationship with
our clients. After all, we are here for the long haul and the plan is for the
business to go to the next generation in the family. We believe that working to the
best of our ability and giving the customer Honest Service and Quality work, will provide
long term security in our business. It's also the little things we do for our many
satisfied clients that has made BTS Transmission Specialists into a successful business
(approximately 80% of our business is by referral.). We do not believe in practicing
high pressure sales tactics. Our goal is to educate our clients regarding repairs
and provide them with Honesty and Quality at the best value for their money. There
are times that the customer goes down the street and authorizes repairs for what they
think is the same value for a cheaper price than BTS Transmission Specialists. Often
we find that if this same customer was satisfied with the service he received elsewhere,
they would not have referred their neighbor's rebuilt transmission or their daughter's
transmission maintenance service to BTS Transmission Specialists. Remember, our main
source of business is referrals.
We do not buy cheaper parts to make more money. We purchase high quality parts (which the manufacture will stand behind
their product) that will last in your transmission long term.
 Our labor rate is competitive with
consideration to our long term Certified, Experience, Dedicated and Quality Trained Technicians. In
addition to the continuous training our Technicians receive, we find it important that our
employees be family-oriented and have complete pride in their work.
We keep our clients informed. No work is ever completed without proper authorization and
your replaced parts are always promptly returned upon your request.
Our success is based on educating our clients on the options they have
regarding their vehicle.
 When
your services are completed you will receive an invoice with an itemized listing of your authorized
repairs. Your invoice will also contain our Bureau of Automotive Repair registration
number. We take pride in complying with the Automotive Repair Act.
Your invoice will also contain a fair competitive price that assures you that you received the best value for your money and the
highest Honest Service with the best Quality Work.
We offer you a 12,000
mi/12 Month Warranty on all the parts and labor on the rebuilt transmissions. We check
and re-check our work. We ask that you bring back your vehicle after 500-1,000 miles after
rebuilding your transmission and once again before your warranty expires. That’s
right! We want your transmission operable for the long term. Do you know of another
business that asks to see their product right before the warranty expires?
If you were able to see the inside of a transmission you would
clearly understand how complex it would be to rebuild one. That is why it is so important
to be selective on who is going to make your transmission operable. We know you depend on
your vehicle, but who does your vehicle depend on? We hope you'll agree that it's
us...BTS TRANSMISSIONS, your
Transmission Specialists!
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